HyperTalk MedDesk

Healthcare without borders.
MedDesk provides online medical advice, connecting in real-time patients to the medical specialists they need.

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About Us

Motivated by creating a healthcare infrastructure that overcomes physical barriers, our team focused on developing a digital solution that makes medical services more accessible.
Working in favor of healing at distance, MedDesk implements video-collaboration fundamentals, which improve patients' outcomes and their overall healthcare experience.
From medical advice to diagnosis and supervising, MedDesk offers various advantages:

  • Online medical advice from the first call
  • Family account
  • Implementation of medical protocols
  • Prioritized waiting queue
  • Connects multiple remote sites from patients to medical specialists
  • Medical history that allows doctors to organize and collect patient data
  • Epidemiological surveillance
  • Identifying and tracking public health issues
  • Monitoring of disease evolution
  • Generates medical reports
  • User-friendly interface

Features

HyperTalk MedDesk

MedDesk is a user-friendly, cloud-based, video-center for online medical advice and supervising. Practitioners from any medical discipline can use it to treat their patients and deliver remote health at any time, anywhere, no matter the device used.

Live assistance

Facilitates the live interaction between the patient and the health professional and prevents crowded medical facilities.

Queue management

Patients’ calls are received based on the entrance order of each call. Waiting patients can be taken over from anywhere, by any available doctor.

Medical Protocols

Implementation of medical protocols leads to patient prioritization. Each clinical guideline assists practitioners to offer the appropriate health care for specific circumstances.

Physicians Management & Schedule

Physicians accounts and their data are handled by the administrator, while their schedule is flexible based on their availability.

Reports and statistics

Various data can be collected from every video call allowing dissemination of the information found. It works also as a tangential opportunity to organize and collect patient data as well as data related to physicians’ workflow.

Mobile Apps

Track customer needs, issues, interactions, questions and complaints from any device.

HyperTalk MedDesk

MedDesk is an user-friendly, cloud based, video-center for online medical advice and supervising. Practitioners from any medical discipline can use it to treat their patients and deliver remote health at any time, anywhere, no matter the device used.

It works as an online medical platform that offers direct access to experts allowing multiple doctor-patient encounters in the long-term. Case-based learning can be applied in the treatment of future patients, sustaining a cost-effective way of delivering health care to any community.

Live assistance

Facilitates the live interaction between the patient and the health professional and prevents crowded medical facilities.

  • Offers an alternative workflow
  • Real-time, high quality, video-conference
  • Diagnosis from the first call
  • Chat that allows sending files or messages
  • Easy follow-up with specialists

Queue management

Patients’ calls are received based on the entrance order of each call. Waiting patients can be taken over from anywhere, by any available doctor.

  • Track patient-doctor interactions
  • Handling calls based on their entry order
  • Improves physicians’ efficiency
  • Avoids cutting in line

Medical Protocols

Implementation of medical protocols leads to patient prioritization. Each clinical guideline assists practitioners to offer the appropriate health care for specific circumstances.

  • The call is made based in the established protocol
  • Describes the suitable health care based on the evidence and answers provided by the patient
  • Leads to instructions on which diagnostic or screening tests to follow
  • Reduces inappropriate practices
  • More efficient call handling in the matter of clinical practice

Physicians Management & Schedule

Physicians accounts and their data are handled by the administrator, while their schedule is flexible based on their availability.

  • Transparency on medical specialists’ activity (number of patients handled, time and duration of calls, etc.)
  • The flexibility of healthcare professionals to manage their schedule
  • The administrator can also set the physicians schedule

Reports and statistics

Various data can be collected from every video call allowing dissemination of information found. It works also as a tangential opportunity to organize and collect patient data as well as data related to physicians’ workflow.

  • Statistics and charts about the date elaborated in the system are available
  • Identifying and tracking certain health trends
  • Reports for each user’s activity
  • Lists of details/ medical protocol used during the calls
  • Customized statistics based on reports obtained.

Mobile Apps

Track customer needs, issues, interactions, questions and complaints from any device.

  • Available on the client side
  • Management of customer data
  • Entry in the queue and participation in the call
  • Access to history and reports

Tailored solutions

MedDesk can be easily integrated within the website of any public or private hospital or health clinic. You have now the possibility to design your digital health care solution according to your functional requirements and graphics. We can customize MedDesk API to fit the vision of any medical institution so such integration of the new communication technologies into medical systems will come to consolidate the existing work practices.

Talk to an expert for details:
+40 371 398 899
contact@hypertalk.net

MedDesk, the opportunity to overcome the geographical barriers and build instant bridges between communities and health care professionals.

contact@hypertalk.net

+40 371 398 899